ISM operates a certified service centre in accordance with DIN EN ISO 9001:2015 for all measuring instruments sold.

The service center takes care of all maintenance, calibration, and repair works. We will be happy to provide you with a detailed cost estimate prior to execution.

Our Services

  • Rental Units
  • Trainings
  • Calibration Service
  • On-Site Service
  • Maintenance
  • Laboratory Examination

Rental Units

If you need to extend your testig capacities for a limited time or would like to do extensive evaluations, you can rent selected measuring instruments such as helium leak detectors, universal gas sniffers or similar equipment by prior arrangement.

When buying the equipment, the respective rent can in most cases be deducted in full from the purchase price.


For applications as well as for all measuring instruments, we offer detailed staff training on site or at our premises.

The training courses are customised to contain only the relevant content for the respective groups of persons (workers, fitters, maintenance personnel, work preparation etc.).

Calibration Service

All ISM measuring instruments and, depending on the type/design, also third-party measuring instruments are checked with suitable, traceable test standards (e. g. gas leak calibrators, flowmeters, pressure calibrators) and, if necessary, adjusted and subjected to a functional endurance test. A calibration certificate is created automatically.

On-Site Service

Our service technicians can also carry out repairs, maintenance and calibrations at your premises. The response times required for your needs can be agreed with us by telephone at any time. A detailed report on the work carried out will be prepared and submitted for approval.

Remote support

If you need support with our test systems or PC-based measurement technology applications, a problem analysis via remote maintenance is usually the quickest way to narrow down problems and, in most cases, resolve them immediately. This effectively minimizes downtime and avoids costly service interventions.

You can download the ISM remote maintenance tool here:

The application does not need to be installed, it just needs to be started on the control computer. This requires an internet connection during the access session.



All measuring instruments are repaired, tested and calibrated at our service base. A detailed cost estimate is provided on each repair.

As a special customer care, there is our own express transport service which picks up and returns urgent repairs within Europe.

Laboratory Examination

In our test laboratory, the most diverse test specimens can be subjected to a leakage measurement prescribed by the customer using the most up-to-date methods.

This procedure also enables feasibility studies to select and validate the appropriate measuring method as well as the sporadic leak-tightness measurement of small series in which an own testing facility would be uneconomical (wage leakage testing).

The following measuring instruments are permanently available:

  • Helium mass spectrometer leak detector – vacuum measurement down to 1 x 10E-12 mbar L/s
  • Helium mass spectrometer leak detector – sniffing test down to 1 x 10E-8 mbar L/s
  • SF6 GASCHECK P1 – Sniffing test down to 1 x 10E-8 mbar L/s
  • SF6 LASERCHECK P3- Integral measurement down to 0.3 ppb
  • PID PHOCHECK TIGER – VOC Sniffing Test down to 1 ppb
  • Multi-gas mass spectrometer – Sniffing test down to 1 x 10E-7 mbar L/s
  • Differential pressure gauge
  • Climatic chamber -40°C…. 110°C // 20… 95% rH

After the measurement has been carried out with a suitable method, a detailed laboratory report is prepared.


Technical Support

Can you provide us with a video? Then we can help you much better.
Auf dieser Website werden Cookie verwendet. Diese werden für den Betrieb der Website benötigt oder helfen uns dabei, die Website zu verbessern.
Alle Cookies zulassen
Auswahl speichern
Individuelle Einstellungen
Individuelle Einstellungen
Dies ist eine Übersicht aller Cookies, die auf der Website verwendet werden. Sie haben die Möglichkeit, individuelle Cookie-Einstellungen vorzunehmen. Geben Sie einzelnen Cookies oder ganzen Gruppen Ihre Einwilligung. Essentielle Cookies lassen sich nicht deaktivieren.
Essential (1)
Essential cookies are needed for the basic functionality of the website.
Cookies anzeigen
Statistics (1)
Statistics cookies track the user and associated browsing behavior to improve the user experience.
Cookies anzeigen